Check How DANA Records Are Used
Our Privacy Policy covers data you provide when opening an account, such as your contact details, login credentials and verification status. We also receive operational records when you sign in, request account help, or select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We
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use these records to authenticate access, match wallet status, investigate payment discrepancies, protect account security and respond to your requests. Device details, browser type, session times and cookie choices may be recorded to keep the account path working on mobile and desktop. We retain data only
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for the period needed for these purposes, account administration, dispute handling or legal duties. Where access or eligibility applies, it depends on local law. If you disagree with a policy change, stop using the affected account path and contact us through the support route shown in
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your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.